For Passengers
E-ticket
What is Electronic ticket?
What advantages Electronic ticket has?
Where and how can you get Electronic ticket?
What confirms the purchase of Electronic ticket?
Is it necessary to have ticket receipt when checking-in?
Is it possible to get paper ticket for the itinerary where Electronic ticket is used?
Is it possible to refund or change the date of Electronic ticket purchased from the website?
Is it possible to change the route on the Electronic ticket?
Electronic ticket (e-ticket) technology appeared in the USA in 1996. Nowadays it is widely spread in most countries of the world. Beginning from the year of 2008 all the IATA (International Air Transport Association) members are obliged to use electronic tickets only. Paper tickets reach back.
Electronic ticket or e-ticket – is an electronic form (version) of ticket, used instead of usual form. Flight reservation is made as usual, but the trip information of the ticket, is not printed on the form, but is kept in a special electronic database of the airline.
What advantages Electronic ticket has?
Electronic ticket is kept in the electronic database of airline, that is why it can not be forgotten, lost or stolen. After purchasing electronic ticket you can change flight details if contact the airline by phone or visiting sales offices. You can send all the flight details to your relatives, friends or business partners right after the purchase. You have a possibility to buy electronic ticket for your relatives or friends, who stay in a foreign city, and they only need to check-in procedure. Check-in with electronic ticket is easy and takes minimum of time.
Electronic ticket saves your time both while purchasing it and during the flight. First of all it is interesting to people used to buy tickets on the company’s website. You don’t need to go to the booking office to get your ticket or come to the airport beforehand to get it before the flight.
Where and how can you get Electronic ticket?
The most convenient way to get electronic ticket is to buy it on the company’s website. Electronic ticket is ready right after you have completed reservation and payment. As confirmation you get ticket receipt on your e-mail address.
Getting electronic ticket in the airline’s sales office or travel agency is again available. Nowadays in some companies you can arrange electronic ticket by phone.
Electronic ticket can be paid by any means – bank card, cash or bank transfer. More often airlines recommend paying with bank card as it is passenger’s identification form at a time. Make sure your bank allows you to use your card to make payments over the Internet. Detailed description of your purchase you can check on airlines’ websites.
What confirms the purchase of Electronic ticket?
As a confirmation of the purchase of electronic ticket a ticket receipt (or flight confirmation) is sent on e-mail address which was specified while purchasing electronic ticket.
Ticket receipt (flight confirmation) contains full information on the flight, type and payment details, likewise paper ticket.
Is it necessary to have ticket receipt when checking-in?
It is recommended to have ticket receipt during the whole trip. Especially it is important when traveling abroad. On arrival to foreign country it is necessarily to pass all the immigration and security procedures, they can ask for confirmation of your further trip or return trip from the country.
Anyway it is necessarily to have passport for your trip and for international trip – valid external passport (or international sample passport). Airlines recommend to have ticket receipt in the airport, though it is not necessary for check-in procedure.
You may also need flight confirmation to be presented to aviation security at the entrance to check-in area in some airports.
Is it possible to get paper ticket for the itinerary where Electronic ticket is used?
Paper ticket can be issued for the itinerary where electronic ticket is used. In such a case additional fee can be arranged for issue of paper ticket.
Is it possible to refund or change the date of Electronic ticket purchased from the website?
For this you should refer to the airline, all the necessary procedures will be arranged. Remember! All the changes and rejection of Electronic ticket are possible only in accordance with terms and conditions specified in the fare rules; you should get acquainted with them upon purchase.
Is it possible to change the route on the Electronic ticket?
It depends on the airline rules.










